Terms and condition
Terms and Conditions for Tamam Baba Application
Introduction Welcome to the Tamam Baba application, an electronic application that allows users to order and deliver products and services from local stores and restaurants. By using the application, you agree to be bound by these terms and conditions, so please read them carefully.
1. Definitions
• "Application": means the "Tamam Baba" application and all services associated with it.
• "User": any person who registers in the application and uses its services.
• "Partner store/restaurant": any commercial entity registered in the application to display its products and services.
• "Service Provider": the person or entity that delivers orders to users.
2. Use of the application
• The user must be at least 18 years old to use the application.
• The user is obligated to provide correct information during registration and use.
• The application management has the right to suspend or stop any account in the event of a violation of the terms and conditions.
3. Orders and Payment
• The application allows ordering products from partner stores according to the available options.
• The order value is paid electronically or in cash upon receipt, depending on what is available in the application.
• In case of order cancellation, the cancellation and refund policy applies according to the partner store.
4. Delivery
• The application works to provide delivery services through approved service providers.
• The delivery period is estimated and may vary according to logistical conditions.
• The user is responsible for providing an accurate address to avoid delays in orders.
5. Cancellation and refund policy
• The user can cancel the order according to the policies of the partner store before the delivery process begins.
• In case of a problem with the order, a refund request can be submitted according to the policy of the application and the partner store.
6. Liability
• The application does not bear any responsibility for the quality of the products or delays resulting from circumstances beyond its control.
• The application is not considered a party to any dispute between the user and the partner store or service provider.
7. Privacy and data protection
• The application is committed to protecting users' data in accordance with the privacy policy.
• User data is not shared with third parties except with the user's consent or when legally necessary.
8. Amendments to the terms and conditions The application has the right to amend these terms and conditions at any time, and users will be notified of the amendments via the application.
9. Applicable Law These terms and conditions are subject to the local laws in force in the country in which the application operates.
10. Communication For any inquiries or complaints, you can contact the customer support team via email or phone available within the application.
By using the application, you acknowledge that you have read, understood and agreed to these terms and conditions.